{"id":9532,"date":"2024-06-20T09:26:12","date_gmt":"2024-06-20T07:26:12","guid":{"rendered":"https:\/\/greenfield.ag\/service-compass\/"},"modified":"2026-05-07T09:09:14","modified_gmt":"2026-05-07T07:09:14","slug":"service-compass","status":"publish","type":"page","link":"https:\/\/greenfield.ag\/en\/service-compass\/","title":{"rendered":"Service Compass"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"9532\" class=\"elementor elementor-9532 elementor-5280\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d8aab74 e-flex e-con-boxed e-con e-parent\" data-id=\"d8aab74\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-5e60926 e-con-full e-flex e-con e-child\" data-id=\"5e60926\" data-element_type=\"container\" data-e-type=\"container\" id=\"ssa\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c6a7848 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"c6a7848\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Greenfield Components<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-27fba99 elementor-absolute elementor-hidden-tablet elementor-hidden-mobile elementor-widget elementor-widget-image\" data-id=\"27fba99\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"258\" height=\"258\" src=\"https:\/\/greenfield.ag\/wp-content\/uploads\/2023\/07\/circle-pattern-dark-turkise.svg\" class=\"attachment-large size-large wp-image-9047\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2dc9ab6 elementor-widget__width-initial elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"2dc9ab6\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Service Compass<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fc12112 e-flex e-con-boxed e-con e-parent\" data-id=\"fc12112\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-e60528b e-con-full e-flex e-con e-child\" data-id=\"e60528b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7690b91 elementor-invisible elementor-widget elementor-widget-image\" data-id=\"7690b91\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"625\" height=\"625\" src=\"https:\/\/greenfield.ag\/wp-content\/uploads\/2024\/08\/Service-Compass-1.png\" class=\"attachment-large size-large wp-image-9534\" alt=\"\" srcset=\"https:\/\/greenfield.ag\/wp-content\/uploads\/2024\/08\/Service-Compass-1.png 625w, https:\/\/greenfield.ag\/wp-content\/uploads\/2024\/08\/Service-Compass-1-300x300.png 300w, https:\/\/greenfield.ag\/wp-content\/uploads\/2024\/08\/Service-Compass-1-150x150.png 150w\" sizes=\"auto, (max-width: 625px) 100vw, 625px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fce33c5 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"fce33c5\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-663996c elementor-widget elementor-widget-heading\" data-id=\"663996c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Seamlessly integrated and infinitely efficient information gathering<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-20b2af5 elementor-widget elementor-widget-text-editor\" data-id=\"20b2af5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"NormalTextRun SCXW139845574 BCX0\">Discover our Service Compass<\/span><span class=\"NormalTextRun SCXW139845574 BCX0\"> for your <\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SpellingErrorHighlight SCXW139845574 BCX0\">Pega<\/span><span class=\"NormalTextRun SCXW139845574 BCX0\"> platform<\/span><span class=\"NormalTextRun SCXW139845574 BCX0\">! <\/span><span class=\"NormalTextRun SCXW139845574 BCX0\">It offers you a user-friendly experience that supports <\/span><span class=\"NormalTextRun SCXW139845574 BCX0\">among others<\/span><span class=\"NormalTextRun SCXW139845574 BCX0\"> single as well as multiple chats and is perfectly tailored to each of your business cases. <\/span><span class=\"NormalTextRun SCXW139845574 BCX0\">Gather <\/span><span class=\"NormalTextRun SCXW139845574 BCX0\">information <\/span><span class=\"NormalTextRun SCXW139845574 BCX0\">effortlessly and forward it securely. <\/span><span class=\"NormalTextRun SCXW139845574 BCX0\">This component is &#8220;business <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW139845574 BCX0\">agnostic<\/span><span class=\"NormalTextRun SCXW139845574 BCX0\">&#8221; and therefore suitable for any field of business. It adapts flexibly and efficiently. Whether authenticated or anonymous users &#8211; it integrates seamlessly into your backend systems <\/span>  <span class=\"NormalTextRun SCXW139845574 BCX0\">and does so <\/span><span class=\"NormalTextRun SCXW139845574 BCX0\">independently of specific business processes. Experience the future of self-service with Greenfield and sustainably improve your customer interaction!<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b9f67c6 e-flex e-con-boxed e-con e-parent\" data-id=\"b9f67c6\" data-element_type=\"container\" data-e-type=\"container\" id=\"kontakt-ssa\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-43a2789 e-con-full e-flex e-con e-child\" data-id=\"43a2789\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-bbdf3fd e-grid e-con-boxed e-con e-child\" data-id=\"bbdf3fd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-d4c3ac5 e-flex e-con-boxed elementor-invisible e-con e-child\" data-id=\"d4c3ac5\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ea2a849 elementor-widget elementor-widget-heading\" data-id=\"ea2a849\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Functions of the component<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b2f5fd2 elementor-widget elementor-widget-text-editor\" data-id=\"b2f5fd2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props=\"{\"335552541\":1,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\uf0b7\",\"469777815\":\"hybridMultilevel\"}\" aria-setsize=\"-1\" data-aria-posinset=\"15\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">Business agnostic:<\/span><\/b><span data-contrast=\"auto\"> Supports versatile use cases regardless of specific processes, industries, or business models.<\/span><span data-ccp-props=\"{\"134233117\":false,\"134233118\":false,\"201341983\":0,\"335551550\":0,\"335551620\":0,\"335559738\":240,\"335559739\":240,\"335559740\":279}\"> <\/span><\/li><\/ul><ul><li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props=\"{\"335552541\":1,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\uf0b7\",\"469777815\":\"hybridMultilevel\"}\" aria-setsize=\"-1\" data-aria-posinset=\"16\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">Stateless architecture:<\/span><\/b><span data-contrast=\"auto\"> This component enables flexible reception and processing of events, independent of the global business state.<\/span><span data-ccp-props=\"{\"134233117\":false,\"134233118\":false,\"201341983\":0,\"335551550\":0,\"335551620\":0,\"335559738\":240,\"335559739\":240,\"335559740\":279}\"> <\/span><\/li><\/ul><ul><li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props=\"{\"335552541\":1,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\uf0b7\",\"469777815\":\"hybridMultilevel\"}\" aria-setsize=\"-1\" data-aria-posinset=\"17\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">Event-driven:<\/span><\/b><span data-contrast=\"auto\"> It acts on user and backend events and supports simple requests as well as complex workflows.<\/span><span data-ccp-props=\"{\"134233117\":false,\"134233118\":false,\"201341983\":0,\"335551550\":0,\"335551620\":0,\"335559738\":240,\"335559739\":240,\"335559740\":279}\"> <\/span><\/li><\/ul><ul><li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props=\"{\"335552541\":1,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\uf0b7\",\"469777815\":\"hybridMultilevel\"}\" aria-setsize=\"-1\" data-aria-posinset=\"18\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">Seamless integration:<\/span><\/b><span data-contrast=\"auto\"> Direct embedding into the Pega platform, without any additional service calls.<\/span><span data-ccp-props=\"{\"134233117\":false,\"134233118\":false,\"201341983\":0,\"335551550\":0,\"335551620\":0,\"335559738\":240,\"335559739\":240,\"335559740\":279}\"> <\/span><\/li><\/ul><ul><li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props=\"{\"335552541\":1,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\uf0b7\",\"469777815\":\"hybridMultilevel\"}\" aria-setsize=\"-1\" data-aria-posinset=\"19\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">User types:<\/span><\/b><span data-contrast=\"auto\"> Support for authenticated and anonymous users.<\/span><span data-ccp-props=\"{\"134233117\":false,\"134233118\":false,\"201341983\":0,\"335551550\":0,\"335551620\":0,\"335559738\":240,\"335559739\":240,\"335559740\":279}\"> <\/span><\/li><\/ul><ul><li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props=\"{\"335552541\":1,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\uf0b7\",\"469777815\":\"hybridMultilevel\"}\" aria-setsize=\"-1\" data-aria-posinset=\"20\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">Optimized UI\/UX:<\/span><\/b><span data-contrast=\"auto\"> Benefit from an intuitive card layout, parallel chats for a clear topic overview, detailed insights into business data, and a mobile-friendly interface.<\/span><span data-ccp-props=\"{\"134233117\":false,\"134233118\":false,\"201341983\":0,\"335551550\":0,\"335551620\":0,\"335559738\":240,\"335559739\":240,\"335559740\":279}\"> <\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c9daa32 e-flex e-con-boxed elementor-invisible e-con e-child\" data-id=\"c9daa32\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-97bb09a elementor-invisible elementor-widget elementor-widget-image\" data-id=\"97bb09a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"450\" src=\"https:\/\/greenfield.ag\/wp-content\/uploads\/2024\/06\/WebsiteBildmaterial-6-1024x576.png\" class=\"attachment-large size-large wp-image-9533\" alt=\"\" srcset=\"https:\/\/greenfield.ag\/wp-content\/uploads\/2024\/06\/WebsiteBildmaterial-6-1024x576.png 1024w, https:\/\/greenfield.ag\/wp-content\/uploads\/2024\/06\/WebsiteBildmaterial-6-300x169.png 300w, https:\/\/greenfield.ag\/wp-content\/uploads\/2024\/06\/WebsiteBildmaterial-6-768x432.png 768w, https:\/\/greenfield.ag\/wp-content\/uploads\/2024\/06\/WebsiteBildmaterial-6-1536x864.png 1536w, https:\/\/greenfield.ag\/wp-content\/uploads\/2024\/06\/WebsiteBildmaterial-6.png 1920w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b90f250 e-flex e-con-boxed e-con e-parent\" data-id=\"b90f250\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2f666d4 elementor-widget elementor-widget-button\" data-id=\"2f666d4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.greenfield.ag\/components\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-arrow-left\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Greenfield Components<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Greenfield Components Service Compass Seamlessly integrated and infinitely efficient information gathering Discover our Service Compass for your Pega platform! It offers you a user-friendly experience that supports among others single as well as multiple chats and is perfectly tailored to each of your business cases. Gather information effortlessly and forward it securely. This component is [&hellip;]<\/p>\n","protected":false},"author":10,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-9532","page","type-page","status-publish","hentry"],"publishpress_future_action":{"enabled":false,"date":"2026-08-28 00:29:56","action":"change-status","newStatus":"draft","terms":[],"taxonomy":"translation_priority","extraData":[]},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/greenfield.ag\/en\/wp-json\/wp\/v2\/pages\/9532","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/greenfield.ag\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/greenfield.ag\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/greenfield.ag\/en\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/greenfield.ag\/en\/wp-json\/wp\/v2\/comments?post=9532"}],"version-history":[{"count":2,"href":"https:\/\/greenfield.ag\/en\/wp-json\/wp\/v2\/pages\/9532\/revisions"}],"predecessor-version":[{"id":9560,"href":"https:\/\/greenfield.ag\/en\/wp-json\/wp\/v2\/pages\/9532\/revisions\/9560"}],"wp:attachment":[{"href":"https:\/\/greenfield.ag\/en\/wp-json\/wp\/v2\/media?parent=9532"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}