Pega Upgrade in Just 10 Working Days

Successful Pega Digitalization at UKB

In 2019, University Hospital Bonn (UKB) decided to digitalize its HR processes as extensively as possible. Based on Pega’s low-code platform, 7 HR processes have been implemented to date.

Throughput and processing times were significantly reduced as a result, by up to 60%. In addition, the time-consuming status inquiries of the past are no longer needed, and sources of error in the application processes are eliminated. This takes a huge burden off employees.

UKB achieved another major effect primarily in paper savings, which brings not only economic but of course also ecological benefits. Several tens of thousands of sheets of paper can be saved per year as a result.

Pega Upgrade Within Just 10 Working Days

Some time has passed since the solution was introduced based on version 8.2.2, and Pega has since released new software versions. UKB wanted to benefit from these in its further project work as well and carried out a Pega upgrade project in May 2022.

Thanks to a carefully coordinated schedule, Greenfield AG carried out the upgrade of the various Pega environments (development, test, production) to the latest version 8.7.1 within just 10 working days.

The three environments were switched over in a staggered sequence. This approach minimized several risks, including platform downtime. The hospital’s day-to-day operations continued almost as usual throughout the upgrade project.

Sarah Nieden, project manager at UKB:

„As always, Greenfield’s team supported us in carrying out the upgrade to the latest Pega version in their tried-and-tested way, updating our 3 work environments to the new version. This means we can now carry out our further planned optimizations more cost-effectively and quickly, using the latest version of Pega.“

Read more here about the digitalization of University Hospital Bonn.

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