From delivery to stable operations

We deliver business-critical processes on the Pega platform — from requirements analysis to a system in production. As a specialized Pega partner with around 500 delivered projects, we know the patterns that hold up in regulated industries: traceable processes, clean interfaces to existing systems, auditable delivery. Where desired, we take on full project responsibility ourselves — with a single point of contact instead of many interfaces.

For development, testing, and training we provide our own environments — projects don’t have to wait for infrastructure to be provisioned, they can start right away.

We don’t solve recurring requirements from scratch every time: our ready-made components — from address validation to payment validation to Service Compass — speed up delivery and are proven in regulated environments.

We don’t see AI as an add-on feature of a platform, but as its own architectural layer. Exactly where Pega as a platform ends and real legacy landscapes begin, we connect existing systems with AI models from multiple providers and translate them into the language of capable agents.

Instead of making ourselves dependent on a single model provider, we choose the right model for each task — and keep control over where and how it is used. That is especially critical in regulated environments, where traceability and data sovereignty are not optional extras but a prerequisite.

And because we believe you should only be responsible for what you truly master yourself, we deploy these solutions in our own operations first, before they go to our clients.

The more business-critical a system, the more expensive every error that only surfaces in production. That’s why we secure quality not just at the end, but automatically and continuously — from a single process step to how everything works together across interfaces.

For us, test automation doesn’t come from a separate team that first has to learn the application: our Pega specialists master both development and test automation. Whoever built the process knows best where it can break. That makes tests more precise and skips the detour of a handover to a separate team.

Automated tests surface what manual spot checks miss: they verify, with every change, that existing processes keep running reliably. Especially in regulated environments, that gives the assurance that a change in one place doesn’t silently break something elsewhere — while also speeding up every release.

With GreenfieldCare, Pega systems stay stable, secure, and future-proof — well beyond go-live. Application management that goes beyond classic maintenance: proactive bug fixing, preventive monitoring, 2nd- and 3rd-level support, regular upgrades, and continuous reduction of technical debt.

We take on operations wherever it makes the most sense for the client: in the client’s own data center or — where desired — with us.

Note: Us running operations ourselves is the exception (example: UKB), not the standard. The standard model remains: operations in the client’s own data center. The home hero statement was phrased accordingly (“…and make sure they run reliably in operation”) so that it no longer excludes the UKB model.

The best solution is one a client can keep working with on their own. That’s why our work doesn’t stop at the finished application: we help our clients build their own Center of Excellence for Pega and low-code — with clear governance structures, reusable components, and trained staff.

That turns a single solution into a foundation on which further initiatives can be built faster and more cost-effectively. Components built once aren’t rebuilt for every project, but systematically reused — across department and agency boundaries. That changes the cost-benefit equation of entire digitalization programs.

What we recommend to our clients, we practice ourselves: Greenfield runs its own internal Center of Excellence. It keeps the quality of our work consistently high and gives our teams room to try out new technologies early — so that innovation at Greenfield doesn’t happen on command, but out of our own drive.