Citizen Developer | Creating Opportunities with Low-Code

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| Citizen Developer

In recent years, so-called citizen developers have become increasingly relevant. The reasons for this lie in the shortage of skilled IT professionals and in the search for ways to boost a company’s own innovative strength or respond more agilely to rapidly changing business requirements.

„Citizen developers“ are tech-savvy employees who independently develop software-based applications for their respective business area. The company’s IT department supports them by providing a standardized development environment. Unlike professional software developers, citizen developers typically don’t have in-depth IT or programming knowledge, which is why they rely on supportive tools (cf. Etemadian, Computerwoche, 12/31/23).

Citizen Developer Meets Low-Code

To drive innovation and achieve better results, a collaborative approach to software development is very important to us. This allows us to draw on the diverse expertise and skill sets within each team. With the help of the low-code solutions from Pegasystems that we provide, you can now tap into the full potential of your citizen developers within your company and develop more efficiently. Thanks to our adaptable software environment, every employee — even without IT expertise — can make a quality contribution to the planned development of their own modules or processes.

Low-Code Development Is Revolutionizing Software Development Through:

• Accelerated development – Applications are built using pre-made templates and drag-and-drop interfaces, which, among other things, shortens deployment time.

• Increased productivity – By empowering citizen developers alongside professional software engineers, applications are created more efficiently and can be brought to market faster.

• Cost efficiency: Development processes are optimized and programming effort is reduced. The pricing of your offerings can be significantly influenced by these lower costs.

Low-Code. Low Problems?

As described, citizen developers in the low-code environment can bring a wide range of benefits, such as the aforementioned faster application development and greater flexibility. But there are also challenges that need to be considered, and our Greenfield team is happy to support you with these. Here are a few of them:

• Quality assurance – Since citizen developers typically don’t have the same expertise and experience as professional developers, our quality management helps ensure that the applications developed meet the required standards.

• Security concerns – Application security is an important aspect that is often considered by professional development teams but not necessarily by less experienced individuals. We help your citizen developers identify and close security gaps so that no risks arise for your company.

• Documentation and maintainability – Good documentation and a clear structure are important for the maintainability of applications. Neglecting these aspects can lead to problems when the application needs to be updated or extended.

These challenges don’t mean that citizen developers should be avoided in the low-code space — rather, companies need to ensure that adequate training, support, and processes are in place to meet these challenges and fully leverage the benefits of this approach.

This is where we can help! We don’t just rely on the right low-code platform — we also offer you suitable training and certifications through our Greenfield Academy. Bring the right knowledge into your company.

Do you have questions on this topic or want to learn more about your options for creating the perfect low-code environment for your employees? Then get in touch with us.