Service Compass

Seamlessly integrated and boundlessly efficient information gathering.

Discover our Service Compass for your Pega platform! It offers you a user-friendly experience that supports both single and multiple chats, among other things, and is perfectly tailored to each of your business cases. This lets you effortlessly gather information and forward it securely. This component is “business agnostic” and therefore suitable for any business field. It adapts flexibly and efficiently. Whether authenticated or anonymous users – it integrates seamlessly into your backend systems, independent of specific business processes. Experience the future of self-service with Greenfield and sustainably improve your customer interaction!

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What the Component Delivers

Component Features

Business agnostic: Supports versatile use cases independent of specific processes, industries, or business models.
Stateless Architecture: This component enables flexible receipt and processing of events, independent of the global business state.
Event-driven: It reacts to user and backend events and supports simple requests as well as complex workflows.
Seamless Integration: Direct embedding into the Pega platform, without any additional service calls.
User Types: Support for authenticated and anonymous users.
Optimized UI/UX: Enjoy an intuitive card layout, parallel chats for a clear topic overview, detailed insights into business data, and a mobile-friendly interface.