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Greenfield Components

Service Compass

Seamlessly integrated and infinitely efficient information gathering

Discover our Service Compass for your Pega platform! It offers you a user-friendly experience that supports among others single as well as multiple chats and is perfectly tailored to each of your business cases. Gather information effortlessly and forward it securely. This component is “business agnostic” and therefore suitable for any field of business. It adapts flexibly and efficiently. Whether authenticated or anonymous users – it integrates seamlessly into your backend systems and does so independently of specific business processes. Experience the future of self-service with Greenfield and sustainably improve your customer interaction!

Functions of the component

  • Business agnostic: Supports versatile use cases regardless of specific processes, industries, or business models.
  • Stateless architecture: This component enables flexible reception and processing of events, independent of the global business state.
  • Event-driven: It acts on user and backend events and supports simple requests as well as complex workflows.
  • Seamless integration: Direct embedding into the Pega platform, without any additional service calls.
  • User types: Support for authenticated and anonymous users.
  • Optimized UI/UX: Benefit from an intuitive card layout, parallel chats for a clear topic overview, detailed insights into business data, and a mobile-friendly interface.